The Virtuous Life
Two recent posts dealing with virtue caught my eye. One contains verse written by Michael Wade of Execupundit. The other contains a story and good advice written by Mike Maslanka.
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About Chris Parker
Chris Parker's practice focuses on the representation and counseling of companies in matters pertaining to the workplace and the protection of their intellectual property and trade secrets. In addition to serving as an advocate for clients, Mr. Parker is also trained as a mediator and frequently serves as a third-party neutral.
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About Jimmy Daniel
Jimmy Daniel provides counseling to businesses of all sizes related to the employment relationship. He assists in the drafting of employment agreements, policies, and handbooks, as well as provides guidance related to compliance with federal, state, and local legislation such as the Fair Labor Standards Act and the Family and Medical Leave Act.
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About Larry Bridgesmith
While serving in an Of Counsel relationship with the firm, Mr. Bridgesmith also serves as the Executive Director at the Institute for Conflict Resolution at Lipscomb University and as an officer and principal in Strategic Resolutions Group, LLC. In these roles, Mr. Bridgesmith brings over 30 years of legal experience in dispute resolution and innovative workplace strategies to clients, students and business entities alike.
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I LIke MM’s article better, but think he missed an opportunity to make a point. Not only should we be careful about how quick we are to send off letters of complaint, but we should probably be quicker in sending off a letter of praise. Too often we take good service for granted, yet never hesitate to complain when we are not completely happy with it. With so many personality types and backgrounds, it is impossible to please everyone. Sometimes the service you don’t like is a direct result of the employee ‘improving’ based on a prior complaint. Plus, we should keep in mind that no one is perfect, and that everyone (including ourselves) makes mistakes. Unless it is truly egregious, give ‘em a break!
Nae,
Thanks for your comment. Excellent thoughts.
John
Thanks to both of you. Mike Maslanka