Write and Wait — Tip of the Week
1 commentPosted on Feb 23, 2009 in Employee Communications, Leadership, Supervisor's Corner, Tip of the Week | 1 comment
The advice Michael Wade gives (which I borrowed for this week’s tip) isn’t new, but it is timelesss. Check out Execupundit. You’ll have a better week.
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Ties in well with your post on crying, John. Writing the angry letter is never (or rarely) productive… but left unsent, it *may* be cathartic, or at very least, force us to define and face the causes of our emotional reaction to the situation.
Until we define those causes, we can’t address them, and they are certain to come up again at some point. And isn’t that a fundamental goal of our profession – to identify repetitive behavioral causes of negative situations and address them?