Patterson on Convincing Others
Although there could be debate about this, the founder of modern human resources management is often said to be John H. Patterson, founder and president of the National Cash Register Company. In 1901, he formed a personnel department to manage the grievances of employees after a bitter union strike.
As a human resources professional, part of your job is convincing executives, managers, supervisors and employees to adopt an idea or practice that makes the workplace better. Patterson had some advice for you:
“Before you try to convince anyone else, be sure you are convinced, and if you can’t convince yourself, drop the subject.”
About Chris Parker
Chris Parker's practice focuses on the representation and counseling of companies in matters pertaining to the workplace and the protection of their intellectual property and trade secrets. In addition to serving as an advocate for clients, Mr. Parker is also trained as a mediator and frequently serves as a third-party neutral.
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About Jimmy Daniel
Jimmy Daniel provides counseling to businesses of all sizes related to the employment relationship. He assists in the drafting of employment agreements, policies, and handbooks, as well as provides guidance related to compliance with federal, state, and local legislation such as the Fair Labor Standards Act and the Family and Medical Leave Act.
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About Larry Bridgesmith
While serving in an Of Counsel relationship with the firm, Mr. Bridgesmith also serves as the Executive Director at the Institute for Conflict Resolution at Lipscomb University and as an officer and principal in Strategic Resolutions Group, LLC. In these roles, Mr. Bridgesmith brings over 30 years of legal experience in dispute resolution and innovative workplace strategies to clients, students and business entities alike.
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